Complete Care - Post Sales Support

Features

• Tailor made service level agreements and support contract options
• Managed Service from our NOC
• Qualified, trained and experienced staff
• 24 hour, 7 day cover
• Nation-wide and international cover
• Preventative maintenance service
• On-site technical support
• Dedicated service desk
• Guaranteed response and fix times
• Prompt fault analysis
• 3 Levels of Escalation
• Performance reviews